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Welcome Emeda hair extensions online store!
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F.A.Q-Welcome Hair extensions online store!High quality, Best price, World wide delivery!

 Q&A 

Q:What is the diffrent of Virgin hair/Remy hair/Non-Remy hair?
A: Virgin hair: means the hair is unprocessed, not been bleached, keeps the cuticle unspoiled, the hair colors can be changed easily.
Remy hair: means the hair has been processed, but keeps all cuticles in the same direction, definitely tangle-free.
Non-Remy hair: means the hair has been processed, but does not keep all cuticles in the same direction.

Q:Can I select size? 
A:Yes,we have small size,medium size,large size,and also have the adjustable band.

Q:Can i dye/color the hair?
A:The virgin hair can be colored.As a general rule it is easier to darken the hair than to lighter the hair.Improper dyeing will ruin the hair. We highly recommend do not dye the hair.The human can not be dyed.Think about what you have ordered before dyeing it.

Q:How long does it last?
A:This hair can last for a very long time depending on how you maintain it.Treat it like your own hair and take very good care of it for it to longer.

Q:How many pieces do i need?
A:The hair is about 95-100g/bundle,the longer hair may be a little thinner than the short ones.Normally 3bundles for small size head or combine top closures is good choice,at most 5 pieces.

Q:How to tell human hair from synthetic hair?
A:Human hair has natural protein.It is easy to tell by burning and smell:human hair will be ash,which will go away after pinching.Human hair will smell foul.When burning,the human hair will show white smoke.
While synthetic hair will be a sticky ball after burning and will show black smoke.
Moreover,human hair may have very little gray hair and split ends.It is normal but not a quality problem.

Q:What is the 7days return policy?
A:If the hairs have some quality problem,we will accept the returning within 7 days after finishing the order,and we will pay the shipping fee $20.If you don't like the hairs,but there is no quality problem,you can return the hairs within 7 days,but you should pay the shipping fee.

Q:What type of hair care products should I use?
A:Treat this hair just as if it was your own hair.Use good quality shampoo and conditioning products.Conditioning your hair is very important to keep it soft and manageable,so use leave in conditioners.You can also use produts like gel and hair spray to keep the curls in place,but make sure to wash your hair and not leave in these products in for a long time.Recommended shampoos and conditioners:Pantene PROV For treatment and every day use:Olive Oil Hair Polisher.

WHO WE ARE? 
1)Since 2000's, 15 year's Human Hair Factory Experience. 
2)Ocated in Qingdao Area., covered 3000 Meters. Welcomes visit our Factory. 
3)Owned own Brand “EMEDA”all around world.
4)4 Professional entities human hair shops, over 1200 Meters. 
5)450 employees and 25 senior technicians. 
6)Over 80 Exporter Hair consultants, 20 After Service Staffs. 

COLOR INFORMATION
1. We work very hard to provide the best representation of style and the color of the wig through our photographs and descriptions. 
2. As the Buyer it is your responsibility to read and understand the color description as that is color of the item you are purchasing. If you are unsure, please email for clarification.
3. The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness. 
4. Please choose your wig/hair carefully and ask all questions before bidding. We love questions, so ask away!

PAYMENT
We accept Alipay,QIWI,Webmoney,Western Union,Paypal,TT and so on.

SHIPPING
1.When you place an order,please choose a shipping method and pay for the order including the shipping fee.We will send the items within 2 days once your payment is completed.
2.We only ship to the given address.pls make sure your name and adress is correct or contact us for any changed address before place order.
3.We ship order by Airmail,EMS,DHL,FedEx,UPS as you selected,We will choose another way instead if the shipping way you selected can't deliver goods to your cocntry or region.
4.Import taxes, customs fees,brokerage fees,duties,and charges are not included in the item price or shipping charges.These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. We ship all orders as "gift"or " synthetic hair"and deal lower value to avoid or minimize your import tax. 
5.Normally,delivery day is within 20-35 working days,if you don't receive order on time within 45 days,pls contact us to help you track your order with courier.pls understand there is a little longer time because of bad weather,delayed by custom clearance. The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay.
6.Sometime Airmail may miss some postages, we will refund to the price of the item excluding the shipping fee when you can not get your item.
7. We welcome worldwide buyers.
8.Shipping to: Worldwide.

CONTACT US
If you cannot find answers to your questions here, please feel free to contact us. Please understand that if you contact us outside our business hours, we will not be able to reply until we get back into the office the next business day.

Our business hours are: 8:30AM to 5:30PM Beijing Time. Monday to Friday (excluding Holidays) - We do not answer any emails over the weekends and holidays. All emails will be replied in the order it was received on the following business day.

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